SHIPPING POLICY

For domestic and international purchases, shipping charges will be calculated at the time of checkout. Handling charges will be included.

NOTE: A $10.00 additional charge will be added for shipments to Alaska, Hawaii, Puerto Rico, Guam and the Armed Forces (AA, AE & AP addresses). Shipments to these locations will ship via USPS.

We ship to the following countries outside the USA: Canada: $55.00, Australia: $79.00, Sweden, Denmark, UK, Switzerland, Belgium, Germany, the Netherlands: $69.00. These international rates are for purchases up to $294.00. To see if we ship to a country other than these and what the rate would be, please contact us via email at customerservice@watersticks.com prior to placing your order. International shipments will be shipped via USPS. Freight Forwarding: If the Ship To address indicated on your order is that of a freight forwarder, we are not responsible for any loss or damage at any point your package is in transit. To collect for loss or damages, it’s your responsibility to file a claim with the freight forwarder.

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. International shipments will be shipped via USPS.

Customers are responsible for re-shipping charges due to packages being returned to us because of an incorrect shipping address provided by the customer.